Bristol-Myers Squibb puts lab operating costs under the microscope

Take an analytical approach to research facility operations to reign in increasing operating costs. Alyson Krumwiede and Jason Burgoyne chronicle how they used the mission-complexity service concept at an advanced level to discover manpower allocation patterns and cost surprises, while turning top-management thinking away from simplistic cost-per-square-foot budgeting models. They illustrate cost discoveries such as the impact of hidden FM production support work, wrong perceptions about space and costs, and the real cost implications of different business scenarios, and they set out specific measures put in place to align operating dollars with business mission.

Leaders:

• Alyson Krumwiede -- Associate Director, Planning, Bristol-Myers Squibb Company
• Jason Burgoyne -- Associate Manager, Planning, Bristol-Myers Squibb Company