Forum Session: The re-engineered facilities management function with new Lean processes and standards

In this session you'll learn how particular lean management principles were used to overhaul an organization's total operations and maintenance function to achieve more efficient processes, higher performance standards, and an improved governance system for technical management, risk and reliability, capital projects, and energy use. Here, Jessica Beers and Terri Melzer draw on a recent corporate reorganization case study to examine the details behind opportunity assessments, process evaluations, staffing and contractual issues, change initiatives, and revised management systems. They illustrate bottom-line results achieved, the level of effort required, changes that have the highest ROI, and lessons learned.

• Jessica R. Beers , Director - EMCOR Facilities Services
  
• Terri Melzer , Vice President - EMCOR Facilities Services