Forum J: Why and how FM organizations are moving to strategic TCO management models

Move your FM organization to a total cost of ownership (TCO) management model to increase operating efficiencies and lower your total asset management spend. Here, session leaders examine the strategic thinking, business decisions, and planning assumptions necessary for adopting a TCO model. They illustrate three stages of organizational evolution towards TCO and they define the impact each stage has on costs, decision making, finance and operations relationships, and customer value. They demonstrate the challenges and implementation hurdles experienced at Intel, Wyeth, and Sprint and reveal the value TCO is now generating at these enterprises.

Leaders:

• Greg Swanberg -- Director, UMS Advisory, Inc.
• Jason Huang -- Consultant, UMS Advisory, Inc.