Effort Wins Company's Only ISO 9001:2000 Certification
The Worldwide Facilities Group of General Motors Corporation (GM) has begun standardizing facilities processes in its manufacturing plants to reduce costs and improve quality, building on the success it has had on the non-manufacturing side of the company. The strategy allows the manufacturing employees to focus on their core competency--building world-class automobiles--while the facilities people handle everything related to the buildings themselves: 200 million sf of manufacturing space in North America alone.

Handhelds Become Key Communication Tool for Fleet Management Throughout 15 States
Although a paperless environment is often hailed as the ultimate sign of efficiency, for FleetBoston Financial of Boston, reducing paper was just a side benefit of its new wireless communications system. Fleet's facility management team recently began using interactive messaging units and handheld computers as part of its overall goal to increase productivity and efficiency, improve its internal communication process, and ultimately lower occupancy expenses, which typically total more than $600 million annually.

Enabling Company and Employees to Realize Full Potential
Microsoft Corporation's management structure and real estate approach allow the company to maximize efficiency with fewer resources.

Leveraging CAFM and KPIs for More Effective Facilities
When British Petroleum (BP) and Amoco merged in 1998, it created one of the largest petrochemical companies in the world. Within a year, the newly merged entity had acquired Los Angeles-based Arco. When the smoke cleared, BP had a new name but the company still had three very distinct cultures.