Faced with high demand for admin offices, changing needs, and shortages of space, how can institutions restructure their campus workplace strategy to optimize the amounts, types, and locations for staff? Calling upon recent case studies of campus-scale administrative space strategies for large institutions, Elliot Felix delivers lessons learned and a proven process for assessing quality, quantity, and location of office space; introducing new workplace standards; making long-term decisions; and making the operational and organizational changes required to implement a dramatically more effective and effective staff space program across the campus.

Many institutions are constrained by quality and quantity of STEM space and struggle to achieve their vision for growth – and as a result, student and faculty recruitment and retention suffer. Here, session leaders demonstrate a process for incremental, strategic renovations that unleash the academic potential of underutilized and outdated buildings. They deliver a case study from the University of Virginia's School of Engineering and Applied Science where the interdisciplinary research enterprise has been expanded utilizing existing buildings. They detail the shakeup of traditional departmental structures, and illustrate UVA’s "road map" to align the School's academic plan and strategic goals with its existing space inventory

The process of furniture selection can be a major determining factor in the success or failure of workplace change initiatives – even more significant than eliminating the walls and doors of private offices. Margaret Serrato sets out an array of furniture options being adopted by leading corporations to unlock new workplace efficiencies, improve employee satisfaction and engagement, and mitigate risks. She delivers criteria for selection and placement of pods, high tables, room dividers, phone booth space, standing desks, furniture for collaboration, storage, booth seating areas, and more, to align with organizational objectives and target metrics.

This session examines the relationship between space, workforce engagement, and customer satisfaction in two contexts: Remote working, and public-facing team-based workspace arrangements. Liz Nix examines staffing strategies, square footage allocations, remote workforce model, workstation configurations, and cost targets that have reshaped Vanderbilt University Medical Center’s Patient Access Services group and improved retention, raised productivity, increased patient satisfaction, and delivered maximum space occupancy and utilization. She lays out key details for success in moving from isolated work styles to team-based neighborhoods, implementing remote worker approval and management processes, getting valuable feedback, and creating community.