Mail and Warehouse Logistics Assistant

Employer: 
University of Oregon
Division: 
Finance & Administration Shared Services

Job no: 527583
Work type: Classified Staff
Location: Eugene, OR
Categories: Administrative/Office Support

Department: Finance & Administration Shared Services
Classification: Warehouse Worker
Appointment Type and Duration: Regular, Ongoing
Salary: $13.73 - $17.90 per hour
FTE: 1.0

Review of Applications Begins
July 1, 2021

Special Instructions to Applicants
In addition to your resume, please include a cover letter that specifically addresses how your skills and experience make you an ideal candidate for this position. Please also include a separate document that answers the following supplemental questions:

1. Describe the computerized equipment and software you have experience operating.

2. This position requires the ability to handle several tasks at once, sometimes with different people needing projects accomplished at the same time. How do you handle multiple tasks with competing timelines? Give us an example of how you prioritize your work.

3. What would your co-workers say about you- both positive and negative?

4. If a customer knows the mailroom received a package but the customer has not received it, how would you track it down?

Department Summary
Finance and Administration Shared Services (FASS) provides service within the VPFA portfolio specific to four business functions: finance and accounting, purchasing and logistics, human resources, and information technology. FASS is a unit within the Campus Services group in the Finance and Administration portfolio. Finance and Administration is a vibrant and varied portfolio serving all aspects of campus life. Our employees perform a wide range of functions including offering essential financial tools and support to the university’s many departments, providing key resources to employees, and keeping campus safe, clean, accessible and beautiful.

The Mission of the Shared Services Purchasing and Logistics group is to execute contracts and procurements of goods and services using established requisition methods from our customers, providing cradle to grave follow-up and correspondence with our customers. We take care of all discrepancies, working with contactors and vendors to insure satisfaction, and become the office of record for all procurement transactions. We also act as a conduit to Central Purchasing and Contracts, for more complex projects. In addition FASS Purchasing and Logistics provides material management services, assisting with mail and material pickup and delivery throughout campus. Our goal is to provide superior customer service and create partnerships with our clients to ensure their needs are fulfilled to the highest standard.

The FASS unit provides administrative services for several departments within the VPFA portfolio including:

• Campus Planning and Facilities Management: Campus Planning, Design and Construction, Facilities Services, Utilities and Energy, and the Office of Sustainability
• Safety and Risk Services: UO Police Department, Emergency Management, Risk Management and Environmental Health and Safety, and Campus GIS
• Campus Services: Transportation Services, Printing Services, Finance and Administration Shared Services, and Vivian Olum Child Development Center

Position Summary
The Mail and Warehouse Logistics Assistant in the Purchasing and Logistics unit will provide a variety of important functions within the unit including, but not limited to, pick-up and delivery of mail, parcels, and materials to campus departments, receiving and sorting of mail and materials, stocking warehouse shelves, processing warehouse sales for customers, counting physical inventory, and processing packages and metered mail.

A portion of this position is similar to that of a US Mail Carrier or UPS or FedEx package delivery agent. When performing this portion, the person operates a variety of vehicles, including trucks, forklifts, vans and hand-trucks and must be able think quickly and deal with unusual situations or conditions. At times, material handled is of a confidential nature and the person must understand this completely. Must be able to obtain a valid University of Oregon motor vehicle driving permit and become certified to operate a forklift. Interactions occur daily with the campus community and external vendors in the course of performing work and responding to issues. This position works as a member of a team while frequently performing tasks independently. Decisions may be made about the best method, personnel and materials necessary to perform a particular task or to maintain required service levels. They may also include setting priorities, assessing customer needs and responding to those needs in a timely and efficient manner while upholding the standards of Finance and Administration Shared Services.

This position reports to the Purchasing and Logistics Manager. Work is reviewed annually. The purpose of review is to assess performance, discuss professional development, and to provide feedback for performance improvement.

This unit may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times.

It is an essential requirement of this position to qualify for and maintain UO driver's certification eligibility, which includes maintaining an Oregon driver’s license throughout employment in this position.

Minimum Requirements
• One year experience driving a van or large vehicle in an area of high pedestrian and bicycle density; AND
• One year experience in a warehouse operation performing receiving work; AND
• Customer service experience.

Professional Competencies
• Perform duties in a way that advances and supports the mission of the department and university.
• Work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions.
• Take initiative, looking for what needs to be done and doing it.
• Pay close attention to detail.
• Maintain a safe and safety-conscious workplace.
• Maintain a respectful workplace and model and positive and proactive attitude.
• Model the highest ethical standards.
• Ability to provide excellent customer service, and maintain good relationships with clients and vendors.
• Proficiency navigating common computer programs and the internet.

Preferred Qualifications
• Experience with mail or package sorting, distribution, and/or delivery
• Experience or training providing knowledge of inventory systems, transportation agencies and shipping methods.
• Experience with metering mail and processing FedEx and UPS shipping.
• Experience operating computerized equipment and diagnosing problems.
• Experience with all mail classes including standard, non-profit, and periodicals.
• Experience providing customer service to the public.
• Experience with mail or package sorting, distribution, and/or delivery
• Experience or training providing knowledge of inventory systems, transportation agencies and shipping methods.
• Experience with metering mail and processing FedEx and UPS shipping.
• Experience operating computerized equipment and diagnosing problems.
• Experience with all mail classes including standard, non-profit, and periodicals.
• Experience providing customer service to the public.
• Experience using Microsoft products, including: Word, Outlook, Excel, and PowerPoint.

FLSA Exempt: No

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