Speaker Profile: Margaret G Serrato, PhD, MBA, RA

Margaret G Serrato, PhD, MBA, RA
Workplace Strategist

With over twenty‐five years of research and design experience, Margaret Gilchrist Serrato has a special
focus on creating high‐performance working and learning environments. Margaret’s education in
architecture, interior design and environmental psychology, enhanced by an MBA and a PhD in
architecture, culture and behavior enables her to provide comprehensive and dynamic strategic
planning for a wide range of clients. Her specialty is alternate workplace strategic planning.

Margaret’s professional design experience includes ten years at Lord, Aeck & Sargent, where she was a
Senior Architect & Interior Designer, followed by five years at tvsdesign where she was an Associate
Principal in the corporate workplace studio and 10 years as the Workplace Strategist with Herman
Miller. Her publications include a co‐authored chapter on Post Occupancy Evaluation in “The Architect's
Handbook of Professional Practice”, a co‐authored chapter on Supporting Work Team Effectiveness in
“Facility Design for High‐Performance Teams”, as well as articles on high‐performance workplace design
in the Atlanta Journal & Constitution, the Atlanta Business Chronicle, CoreNet Leader, Business to
Business, Tradeline, and Architectural Products magazine. Margaret’s speaking engagements include
many presentations and workshops at Tradeline, CoreNet, IFMA, TFM, BOMA, NeoCon, SCUP, ASID,
IIDA, and the AIA.

Raised in Georgia, Margaret holds degrees from Brenau University, the University of Georgia, the
Georgia Institute of Technology and the City University of New York. She also completed a Strategic
Facility Planning program at Harvard University and is a LEED Accredited Professional. Her teaching
experience includes Converse College, the University of Georgia, and Brenau University where she
currently teaches the capstone studio in Interior Design.