Workplace designs that promote diversity and inclusion must encompass not only culture and race, but also age, generation, and work style preferences – all of which are reflected in two recent projects at Northwestern Mutual. Cindy Holland and Heidi Vande Walle detail plans and features for flexible work environments and open, activity-based and unassigned workspace. They examine decisions on changes to workstation sizes, work styles, collaboration space, and innovation lab configurations. They illustrate key takeaways for user engagement, productive use of mock ups, “new ways to work” guidelines, and they deliver lessons learned on workstation adaptability, movable/flexible walls, and more.