What strategies are proving effective in drawing workers back to the office, what are the new performance goals for the physical work environment, and what workplace design features are being used to meet those goals? Carolyn Cirillo sets out research findings on the solutions companies are using to foster connections among employees while empowering them to work the way that’s best for them. She examines organizational and employee values for flexible work models, identifies new performance objectives for the physical setting, and illustrates the environmental changes needed to satisfy the primary needs of employees.