

Facilities operations and capital planning were once grounded in predictability - long timelines, steady enrollment, and stable funding. But that world is gone. Today's leaders face whiplash from shifting modalities, shrinking student populations, deferred maintenance, and increasing pressure to justify every square foot. Amid the chaos, a quiet transformation is underway. In this session, presenters illustrate how leading institutions are turning their campuses into living, responsive systems by leveraging passive WiFi data and AI to make smarter, faster decisions. Using recent case studies they offer a model for treating space not as a fixed asset, but as a dynamic engine of institutional resilience, avoiding millions in unnecessary capital costs and reclaiming underused space.