Data-driven space decisions: How TRU validated consolidation, hybrid work, and footprint reduction

Thompson Rivers University faced enrollment volatility, declining international students, and budget pressure—but lacked the data to make defensible space decisions. TRU deployed high-granularity occupancy tracking to replace assumptions with metrics leadership could trust. The data revealed underutilized space within permanent buildings, validated hybrid work and unassigned seating strategies, and enabled consolidation of administrative functions while eliminating reliance on temporary modular facilities. Crystal Schock and Matt Boyd walk through TRU's utilization framework, how it connected to master planning and financial stewardship, and how institutions can apply the same approach to optimize space, reduce costs, and build board-ready cases for footprint management.