As organizations push for a return to the office, workplace and facilities leaders find themselves at the crossroads of evolving workforce expectations and operational realities. In this session, Brian Haines explores six essential questions every workplace management team must address before launching or expanding return-to-office initiatives. Drawing on current research, real-world examples and smart building technology, he illustrates how data-driven decisions can enhance employee experience, optimize space, and avoid costly mistakes. Attendees will gain a practical framework to align workplace strategies with business goals and build agility for future change.