Sessions

In this opening address, Phil Kirschner reframes and elevates the conversation about the purpose and performance of buildings and workplaces, how metrics must evolve, and novel ways to address the change management problem. He contrasts pre-pandemic behaviors and occupancy models to the current “half-step” state, and he lays out a roadmap for where organizations need to be moving into the future.

This presentation can serve as a blueprint for moving your institution from labor-intensive and error-prone space forecasting to the use of modern analytical tools and business practices that unlock higher space responsiveness and efficiency. Becca Mercer provides valuable lessons learned on building momentum, getting management buy-in, enlisting cross-functional collaboration, and transitioning an organization to leading space planning tools, automation, analytical techniques, and business processes. She scopes out the resources required, and illustrates the night-and day difference in terms of increased accuracy of space occupancy data, and actionable insights into space use and space planning company-wide.