Space Use

JLL’s Global Future of Work survey has explored the evolving world of corporate real estate since 2011. This year, it analyzes the key priorities, challenges, and strategies of more than 2,300 professionals and decision-makers from around the wold. Recent insights show that companies are adopting a cautiously positive outlook in this increasingly dynamic and ambiguous environment. With plans to increase and rebalance organizational headcount in the coming years, many are ready to invest in their real estate as they expect to increase their budget and footprint.

The Sam and Ann Barshop Institute for Longevity and Aging Studies at the University of Texas Health in San Antonio illustrates the pivotal role location plays in enhancing the success of an internationally recognized research program. The Institute previously occupied two buildings at a research park 23 miles from the university’s main campus. University administrators wanted to collocate all research on the same campus to promote multidisciplinary collaboration and interaction, with proximity to all clinical research activities, and to promote efficiency and the shared use of resources. 

After a 2017 fire sped up the timeline for construction of a new science building, University of Delaware faculty and staff needed to make hard choices about how the building should be organized and what features and facilities it should include. Politically, the easiest path would have been to divide the space by department, but Peter Krawchyk, the university’s vice president of facilities and university architect, had a different idea of how to make the decision, one he argued would work better: “We didn’t begin with any kind of programming—number of principal investigators, fume hood counts, or anything like that. We began with ideas and culture.” 

The decreasing amount of time researchers spend in their labs is changing research facility design and space allocation, with an increased need for lab support space, a more significant reliance on core facilities, the creation of additional write-up and data analysis environments, and the purposeful inclusion of collaboration spaces.

The new Library and Learning Center at the Community College of Philadelphia (CCP) has transformed the school’s former library from a quiet place filled primarily with stacks of books into a welcoming and dynamic environment focused on providing students access to the resources needed to succeed academically. In addition to the library, the renovated facility includes the learning lab, which brings together tutoring support previously housed in three different locations, a student academic computing center, nine group study rooms, two academic classrooms, and a One-Button studio for video production. The number of computers available for student use throughout the entire facility has increased from 30 to 300, an important advantage for the many CCP students who do not own personal computers.   

Highly accurate badging data generated by workers at the Johns Hopkins Applied Physics Laboratory (APL) in Laurel, Md., is giving space planners and administrators powerful new insights for making more efficient space planning decisions in the post-pandemic era. As the nation’s largest Department of Defense University Affiliated Research Center, the 450-acre campus consists of nearly 4 million sf of space, including cutting-edge cybersecurity, spacecraft, and robotics facilities. Badging data from APL’s 8,000-plus workers provides detailed information for comparing projected space needs with the hybrid utilization behaviors established during the COVID-19 pandemic. These new data-driven insights are now being used to inform decision-making for high-cost capital construction projects and short-term space planning initiatives. 

When the University of California, San Francisco (UCSF), began to develop a new vision for its historic urban campus, they knew they wanted a high level of stakeholder engagement. The team that came together to work on the academic and research building called on elements of Lean construction, including Gemba walks and journey mapping, as part of design thinking, to empower users to co-create the spaces in which they will work. The new facility—a 310,000sf space in a dense urban environment—is scheduled for completion in 2028.

Mayo Clinic in Rochester, Minn., is a highly collaborative organization at the forefront of both research and clinical care, with 20% of clinical faculty supporting research studies and 12,000 studies under way at any given time. A central paradigm of its translational research workplace is a “condo” model, where a group of investigators with a well-defined mission elect to share research space and equipment to foster collaboration and innovation. Now, a recent initiative is harnessing data in new ways to build upon and expand the power of the condo to advance Mayo Clinic’s mission for decades to come. 

UNC Charlotte has plotted a course for the future that prepares the campus for an 11% enrollment increase overall, with a 13% increase in STEM disciplines. The priority is student success, a UNC systemwide performance-based metric for a new funding model that ties funding to student success and graduation rates rather than just enrollment numbers. The goal is for more students to graduate on time with less debt. The strategy to achieve that goal includes creating the kinds of spaces that students need and want in order to succeed, with more opportunities for active, hands-on learning.

The Pennsylvania State University’s four-story Animal, Veterinary, and Biomedical Sciences (AVBS) Building replaced a 1960s building with updated space for research, offices, and instruction. Situated on Penn State’s University Park campus, the $98.5 million, 105,000-sf facility brings two College of Agricultural Sciences departments under one roof for easier interaction among Animal Science and Veterinary and Biomedical Sciences researchers who conduct studies on nutrition, reproduction, and infectious diseases. 

Post-pandemic employees expect their workplaces to offer amenities similar to those they grew accustomed to while working from home: access to outdoor spaces, the opportunity to choose between working from home and in the office, areas for individual and team work, and the ability to focus on their physical, mental, and emotional wellbeing with amenities such as a gym, quiet lounges with technological support for laptops, and nearby places to socialize.

The $93 million Agriculture & Natural Resources Building (ANRB) at the University of Tennessee, Knoxville provides enhanced research, education, and collaboration with advanced technology, specialized labs, flexible classrooms, a large commons area, a 500-seat auditorium, lecture halls, seamless connections to nearby academic buildings, and a welcoming pedestrian plaza to engage the community. A biophilic design connects students, faculty, and staff with nature through the use of clerestory windows and a green roof that acts as an exterior living room with research gardens.  

The sudden pivot to virtual learning during the COVID pandemic has changed higher education for the foreseeable future. Interviews with more than 250 students, professors, and space planners at more than 100 campuses around the world reveal that 18- to 24-year-old students missed being on campus and are glad to be back. But they have changed; the institutions have changed; and campuses don’t quite fit anyone’s needs anymore. Learn the 10 insights from these interviews that can help shape the future of your campus design.

The University of Connecticut has spent 10 years and $1.5 billion expanding and modernizing its science, technology, engineering, and math offerings, and increasing the number of STEM students by 4,000. The initiative, called Next Generation Connecticut (NextGenCT), included the construction of a new 198,000-sf facility and the renovation and expansion of the largest STEM building on the main campus in Storrs. The approach to both projects was to focus first on modernizing the way those subjects are taught and then on designing the space itself.

In March 2021, Citi CEO Jane Fraser announced a new hybrid work model requiring most Citi employees to work in the office at least three days per week. On the campus of Citi’s global operational headquarters, the recently completed renovation of a centrally located amenities building supports this initiative with a coworking environment incorporating a wider array of space types that support employees in face-to-face work during the time they spend on campus. And it’s having some unforeseen benefits, too.